Lobster Granite Boulder Bird Bath
- Product Description
- About the Manufacturer
- Shipping & Returns
Lobster Granite Boulder Bird Bath
Birdbaths made from impressive granite boulders blend naturally into any landscape. The basins of Stone Age Creations Boulder Birdbaths have a smooth ground finish with a polished rim and a natural edge.
- Material: Granite
- Natural boulder with a natural edge
- Lasts a lifetime
- Overall: Maximum: 18" H x 17" W x 17" D
- Overall: Minimum: 18" H x 13" W x 13" D
- Post Height - Top to Bottom: 13"
- Overall Product Weight: 150lbs
About the Manufacturer
Stone Age Creations is the story of two cousins with a passion for natural stone. This passion led Heath White & Kevin White to launch a company that now serves garden centers across the United States with quality, hand-carved products. Here is their story:
In the Fall of 2001, we founded Stone Age Creations in our hometown of New London, Ohio. At the time, both of us worked full-time in a local machine shop. In our spare time, Kevin designed and carved a few stone birdbaths that were well received and sold locally. Meanwhile, Heath had made and sold a few natural stone benches that were also sold locally. We both had a passion for natural stone and a dream to someday work for ourselves.
We both agreed that our small town of 2,000 people could never support our dreams of making and selling hand-carved, natural stone products as a full-time occupation. As a result, we researched the possibility of distributing our products to garden centers that are in better locations and markets to sell our products. While we were still working full-time we decided to take a bench and a birdbath to a trade show focused on wholesale customers in the garden industry. We had no idea what to expect and were worried that our products would not be well received.
On the contrary, our products had a great reception. We were told by several garden centers that ours were the best new products they had seen at the show in many years. Much to our surprise we walked away from this show with a handful of orders and no idea how we would fill them on time. After all, we had no raw materials to make products from and no delivery vehicles to fulfill the orders. We quickly resigned from our full-time jobs and somehow found a way to fill every order, meeting every delivery date promised at the trade show.
What started with one bench and one birdbath has grown into a complete line of hand-carved, natural stone products for the garden industry. In addition to the products we continue to manufacture here in New London, we have partnered with quarries and manufacturers of fine stone products from around the world.
Over the years we have added a 30,000+ square foot warehouse & distribution facility in downtown New London along with nearly 50 acres just outside of town, which is used for production and storage. Many of our customers are concentrated in a 15-state region surrounding Ohio, but we have loyal customers in all of the lower 48 states.
Today Kevins primary responsibility is the production of the items we manufacture here on a 50-acre site in New London, OH. He goes to quarries to hand-select the finest stones available and uses a hammer and chisel to handcraft these stones into a work of art for your garden. Kevin takes great pride in searching out stones with great character and offering our customers a top-quality product. We are looking for rocks with unique character, due to a unique shape, interesting colors, or nice texture.
Heaths primary responsibility today is handling business operations. After more than 10 years, Heath jokingly concluded that he is working first and foremost for his government, and that serving his customers, his family and his company seemed to be secondary. Heaths other duties include sales & marketing, bookkeeping and outsourcing.
Together, we are committed to designing, creating & distributing top-quality products that will add a unique & stunning feature to gardens across the United States. We look forward to serving you with excellence.
The Stone Age Difference
We realize that you have many options today for buying outdoor statuary products. We strive to do many things to differentiate our products in the marketplace - offering a better quality product at a competitive price.
Here are a few important things that separate us from our competition:
- Product Quality/Value
- We Deliver to Most Customers With Our Own Trucks.
- Made in USA
- Unique Designs
- We Support Independent Retailers.
- Size Matters
- The Golden Rule
All our products are hand-carved from real stone as created by Mother Nature. These stones have endured harsh outdoor environments for thousands of years and will continue to do so long after you purchase them.
Our competitors -- who offer products made from plastic, concrete, plaster, clay or resin -- simply don't compare. In fact, many companies that sell inferior concrete products misrepresent their products as 'finely crafted stone.' Our competitors' lesser quality products will often spall, crumble, blow over easily, or are very fragile and break easily.
Because we deliver our products to most of our customers on our own trucks we can offer our customers a far better service. Our products arrive undamaged, on time, and the person driving the truck is helpful and knowledgeable about our company and products. This also allows us to offer very liberal warranties, returns, or exchange policies. Our competitors who use common carriers to deliver will have more problems with products that are damaged & missing, deliveries that are not on time, and they couldn't easily allow their customers to return products.
While many of the products we offer today are made overseas, we are the largest manufacturer of natural stone garden statuary that manufacturers items here in America. We are proud of the fact that we started in business by making items here and after 10 years we make more here than we ever have.
We take great pride in our product designs and the fact that we actually designed many of our products. Our designs are so popular that many of our competitors try to compete by illegally copying our products or photographs. This is unfortunate, but we've been told that imitation is the best compliment. We believe we can't improve on the work of Mother Nature. . . we can only take the materials from nature and try to make them functional by doing as little as possible to change them.
As a family-owned business located in a small town, our focus is to support the independent retailers and small business owners that distribute our products and support us. We don't offer any of our products through 'big box' stores. We also don't compete with our distributors by marketing and selling directly to retail customers within their market.
Many of our competitor's products that might look similar to ours in a picture are very different in real life. A perfect example of this is our benches. Our benches are 18-20" high because this is a normal, comfortable seating height in America. We also design our benches to be wide enough to seat two people comfortably. Our competitor's benches that are only 14-17" high are uncomfortably short for the average American and they are often too narrow to seat two people comfortably. Our competitors do this because their products are made to Chinese standard sizes and because a smaller bench costs much less to produce and ship. We won't compromise the functionality of our products as a cost cutting measure.
Above all, we always want to treat our customers fairly and with respect. Whenever we have a question on how to handle a situation we always try to treat our customers the way we would like to be treated. We appreciate the support and loyalty of our existing customers and hope to have the opportunity to earn your business if you are not already a customer.
Shipping and Returns
Our orders ship via UPS or FedEx Ground and should arrive within 4-10 business days from the time the order is shipped. Larger shipments may need to be sent using LTL freight and will take an additional 1-2 weeks for delivery. During peak season, order processing times can increase by up to 1-2 weeks. Once a shipment has been sent out from one of the warehouses, customers will receive an email with a link to the tracking information.
Our products are shipped directly from our vendors and manufacturers, which means that we are sometimes unaware of recent stock adjustments that may cause a delay with certain products. We will alert you of any delays, if they occur, as we become aware of them.
Please check the product page of the item you wish to order to see what the estimated ship time will be. Each manufacturer/product is different and some may have longer ship times than others. The ship times listed are an approximation.
Orders $79 and up ship for free, with the exception of some oversized items that require freight service. All orders under $79 ship for a flat rate of $9.95.
You can check the status of your order by logging into My Account and view your completed orders.
At this time, we only ship to the contiguous 48 United States.
Processing and Delivery
Please contact us ahead of placing your order if you have any concerns about processing or delivery time. As a dropship company we do not produce any of the goods on our site, rather we take orders and pass them along directly to the manufacturer who will ship your order. Most orders process and ship by Fedex within just a few days and take no more than about 9 business days to reach you, or less! However some of our items are made per order and can take up to 4 weeks to be ready to ship. We are not able to expedite orders, but we are always happy to chat with our customers and figure out the best options for their order. You can call us at 888-838-1092 or email us at firstname.lastname@example.org.
100% Satisfaction Guarantee
Your satisfaction is our top priority and we stand behind every product that we sell. If you're not satisfied with the quality of something you purchased from us, simply contact us (email@example.com) and we'll be happy to resolve the situation.
We ask that you inspect packages upon arrival, even if you do not plan upon using the item that season. If there are damages upon your inspection, contact us (firstname.lastname@example.org) within seven days, so that we may swiftly resolve the problem.
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